Health officials are using Twitter to make sure restaurants stay safe. Here's what they are looking for.

By Yaran Noti
Updated May 23, 2017

The Chicago Department of Public Health is following you in Twitter. Or at least it is very interested in what you have to say. The CDPH is testing out a software application that sifts through Twitter for two things: Geographic location and the words “food poisoning.” If someone in the city tweets those two magic words, they may get a reply from a health agency worker requesting a formal complaint. The idea is this: People might be more likely to complain about foodborne illness over social media than they are to register their displeasure with municipal authorities. Social media platforms allow cities a glimpse at what diners are saying to one another, allowing health officials to gather better intel. So be careful what you tweet—health inspectors may be watching.