Transport for London said the app "is not fit and proper to hold a private hire operator licence"

Kate Samuelson
Updated September 22, 2017

London’s transportation authority announced Friday that the ride-sharing company Uber will not be issued with a private hire operator license when its current license expires on Sept. 30.

A statement shared by Transport for London (TfL) on Twitter said the government body had concluded that the app “is not fit and proper to hold a private hire operator licence” and had demonstrated “a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications.”

The statement explained that this “lack of corporate responsibility” related to Uber’s approach to reporting serious criminal offences, its approach to obtaining medical certificates and its approach to obtaining Enhanced Disclosure and Barring Service (DBS) checks.

Around 40,000 people work as drivers for Uber in London and around 3.5 million Londoners use the app. The statement said that Uber can appeal the decision within 21 days of it being communicated, and the company can continue to operate “until any appeal processes have been exhausted.”

The Mayor of London, Sadiq Khan, said he “fully” supported TfL’s decision. “It would be wrong if TfL continued to license Uber if there is any way that this could pose a threat to Londoners’ safety and security,” his statement said, adding: “Any operator of private hire services in London needs to play by the rules.”

Uber’s press office did not immediately respond to TIME’s request for comment.

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