Google Glass, one of the most upmarket and forward–thinking technological devices in recent memory, could be the future of training in an industry that is rarely thought of as either: fast food.
Last week, Google announced the latest batch of developer partners for its wearable computer. Included in the group is Interapt, a company that helps improve employee training in the fast-food industry. Interapt, in turn, has partnered with Yum! Brands (of Taco Bell and KFC fame), convincing the fast-food giant to allow them to try training workers with Glass.
According to USA Today, the developer was able to condense an 80–page training handbook into a series of on-screen prompts. From there, Ankur Gopal, CEO of Interapt, said, “I was one of the guinea pigs, and in less than two hours I was making KFC chicken as if I’d worked there for a long time.”
Gopal also claimed that the program made training both faster and cheaper, potentially saving Yum! Brands almost 2 percent on labor costs. Additionally, training is necessary only for new employees, so Yum! could get by with just a couple of Google Glasses per store.
Still, convincing fast-food restaurants to make an investment in Google Glass might be a hard sell. Each Glass retails for around $1,500, and it’s all fun and games until one ends up in the deep fryer. Though I could imagine worse things to find in your bucket of chicken.