Photo of Kristen Hawley
Photo of Kristen Hawley

Kristen Hawley

Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the restaurant industry.

Expertise: Restaurant Technology and Operations

Experience: Kristen Hawley has nearly two decades of experience in the media industry. She's spent the last 10 years writing about restaurant technology and the future of hospitality, and was among the first journalists to cover these topics with regularity. Kristen is the creator of two industry newsletters; the first was acquired by a media company in 2016. She launched her second newsletter, Expedite, independently three years later to continue chronicling the evolving restaurant technology industry. Her work has appeared in Food & Wine, Insider, Eater, the San Francisco Chronicle, and more.
As COVID-19 variants emerge, restaurants are looking for guests to show proof of vaccination or negative test results in order to avoid shutting down dining rooms again.
Advertisement
Non-compete clauses for chefs, cooks, and fast food employees are set to become a thing of the past.
Some business owners have seen their approved grants rescinded due to lawsuits and lack of additional action from Congress.
SBA Administrator Isabella Casillas Guzman spoke with Food & Wine about what restaurant owners can expect from the COVID-19 relief program.
Some financial help for restaurants is on the way. Here's what you need to know.
The TSA-screening app CLEAR is ramping up its Health Pass, a service that tracks users’ vaccination records and COVID test results. Here's what that could mean for the hospitality industry.
The new bill arrives as restaurants stare down a bleak winter. And while it's better than nothing, many in the industry feel it's nowhere near enough.
Advertisement
IPO documents reveal how much money the company has lost this year even with a big upswing in business during COVID.
Dominique Crenn and other restaurateurs are taking no chances, even if it comes with a hefty price tag.
The new bill arrives as restaurants stare down a bleak winter. And while it's better than nothing, many in the industry feel it's nowhere near enough.
IPO documents reveal how much money the company has lost this year even with a big upswing in business during COVID.
Dominique Crenn and other restaurateurs are taking no chances, even if it comes with a hefty price tag.
Technology alone won’t rebuild restaurants in the future, but new and thoughtful technology can make them stronger.
The measure extends deadlines and loosens restrictions on how funds are spent.
Advertisement
Inside their efforts to help independent restaurants survive, rebuild, and thrive.
The Paycheck Protection Program ran out of funds on April 16, and is now being replenished.
The stimulus package is “giant lump of coal” for independent restaurants, and highlights all the reasons why the hospitality industry needs its own relief.
Even as the government rejects a bailout, mail-order businesses still rely on the post office's affordability and access to a larger base of customers.
Restaurant owners are making painful choices as they adjust to a new model and try to do right by their staffs.
Looking for clarity on how the CARES Act can help your business? Here's what we know so far. 
In the age of coronavirus, restaurant sales are expected to decline by $225 billion over the next three months, leading to the loss of between five and seven million jobs.
Advertisement
New York City Council voted to require businesses to accept cash, but the conversion could come with additional operating expenses.
What happened when a small wagyu beef retailer got a huge boost from some press coverage.
“I think this is the future of how people will want to interact with restaurant companies,” CEO Brian Niccol said.