Do you need to see the manager or do you want to see the manager? There's a big difference.
Be fair, concise, and embrace the fact that that no one will truly care.
A veteran server shares his best advice for dealing with misers at your own dining table.
These five things will help you become your waiter's most beloved diner — and only one of them involves tipping.
Most servers would say that cash is king, but there are consequences.
If you're about to ask a rude question, let me tell you why you shouldn't.
A veteran waiter reflects on a year lost to COVID-19, and the hope he now feels for the future.
A waiter wearing a mask delivers food to customers dining outdoors in the West Village on November 20, 2020 in New York City.
The bar is so low you could trip over it, but rebuilding restaurants is going to take time, says this veteran server.
"If taking the vaccine means I can work in my restaurant again and not have to depend on an extension of unemployment benefits, sign me up."