Nancy Novogrod shares what makes a top urban escape, from the importance of seamless service to a top concierge.
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[MUSIC] What I look for in a great city hotel
is seamless service. I don't want to experience too much
courtesy, too much Discomfort getting in and out. But I'm
also looking for a concierge who is a great guide.
I want insider information on the destination. I want the
hotel to work as a kind of access point to
where I am. I want them not to give me
the you know the tourist favorites or the places they
give to all the other guests. I want to have
information tailored to my interests and needs. I don't want
to see people like myself. I want to see some
real people who live there. The challenge of course is
that every place has become so international That it's something
that maybe You really have to work to see that.
You really have to work hard, but I love that.