A coupon for $10 in free food delivery credits sounds like a pretty good deal. But what's an even better deal? A few hundred bucks in free delivery credits. And, as a number of tricky UberEats customers have figured out, the brand's customer-friendly model has made scooping up the freebies a piece of hand-delivered cake.
The food delivery service—an offshoot of the popular ride sharing app—has expanded quickly since launching as a standalone application in early 2016, and recently expanded to many major cities outside of the U.S. including London. However, Uber's own customer-is-always-right attitude may have given too much free rein to its users across the pond, according to one Londoner and Business Insider writer.
- The French Have Given in to Food Delivery
- Everything You Need to Know About David Chang’s New Maple Delivery Service
- How to Score a Restaurant Meal in London for Just $3
Writer Rob Price claims that he, and other similarly crafty customers, have managed to get hundreds of dollars in UberEats deliveries at very little cost to themselves. The key to these freebies lies within Uber's generous policy regarding order hiccups like delivery delays. According to Price, a complaint regarding a delivery delay—even one as small as a minute past the expected delivery time—can often result in £30 ($38) of app credits, even if the original meal cost less.