Guests receive pre-calls to confirm likes, dislikes, and arrange for special requests. The hotel is part of Capella Hotels and Resorts, headed by Horst Schulze formerly of Ritz Carlton. Poised on the edge of Lake Woerth, in the pocket of the Austrian Riviera, this property is based on the 1603 manor house that stood in the same site. Though Schloss means castle, there is nothing castle-like about the stay.
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