We all have cranky days, and sometimes, you just don’t feel like dealing with people. That’s just human nature. But apparently, human nature may be a little bit stronger in millennials.
Last month, Frisch’s – a restaurant company that owns and franchises a total of 120 Big Boy Restaurants – surveyed 523 US adults in an attempt to better understand drive-thru usage trends (exciting stuff). The results contain a number of interesting tidbits though. For instance, 39 percent of people said they eat in their car – a number that simultaneously feels both too high and too low. But the survey’s most interesting finding is about why people choose to use the drive thru.
For all age groups surveyed, only 16 percent said they chose the drive thru because they didn’t “feel like dealing with people.” But among young people ages 18 to 24, that number skyrocketed up to 31 percent. Yes, this research suggests that millennials are nearly twice as likely to not feel like struggling through tough dialogues such as “I’d like a hamburger and fries,” “to go, please” and “thank you.”