As restaurants increasingly move toward no-tipping policies—a trend that has become increasingly prevalent since restaurateur Danny Meyer, of the formidable Shake Shack empire, implemented the rule at his restaurants last year—a new study shows that American diners may not be quite ready to fully embrace the idea.
According to a study by Horizon Media, 81 percent of restaurant-going adults oppose the idea of abolishing tips; they say tipping helps hold restaurant staffs accountable, and that replacing tips with a built-in surcharge will remove servers' incentives for providing good service.
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Younger diners appear to be somewhat more open to the idea. Among those polled, 18-34 year-olds were much more likely to support the tipping ban, with 29 percent supporting it; meanwhile, only 13 percent of respondents between the ages of 50-64 were in favor.